Sodbury Fuels

Testimonials

Amazing Service

Amazing service as always today you beautiful lot. Thank you.

BoilerJuice allowed us to run out of oil this time last year. You came to our rescue and we have been your customers ever since.

Can't beat local. Thank you again.

Annie K.


Great Service

Just want to drop you a quick note to thank you for your great service.

My wife called you yesterday morning because we were almost out of oil (due to a mix-up with our normal order through the Horton consortium) and amazingly, within about two hours our tank was full!

Thanks for the great response!

Phil T.


Don't forget to check your heating oil tank

I realised on Saturday that my heating oil gauge had stuck and I didn't have as much as I thought, I dropped Andy from Sodbury Fuels a WhatsApp message explaining my situation that I was going to need more oil

After returning from work on Monday I noticed a delivery ticket from Sodbury Fuels for a delivery for my heating oil, and he didn't rip me of on the price, how good is that.

With cold weather forecast don't forget to check your heating oil tank.

Anon.


Extremely happy and friendly

Hi

I would like to provide some positive feedback for this mornings delivery to our tank at our farm.

Neil Patterson was an extremely happy and friendly operative, and an excellent reflection and ambassador for your company.

Regards
Chris Brown


The service was exceptional

I would just like to say that today I received my first delivery of heating oil from your company.

From my first contact with Heather to the delivery driver Brad the service was exceptional.

I had been with a previous oil company for 50 Years, and found out that loyalty counts for nothing.

I wish that I had heard about Sodbury Fuels earlier.

I'll be recommending . I have put a recommendation on the local Facebook page already

Thank you
Pam Harwood


First class service

Thank you so much for the speedy delivery of oil on Monday.

First class service 🙂

Nicole

Last minute order

Hi Team Sodbury fuels

I just wanna thank you all for getting us that order last minute on Friday at Chavenage we wouldn't be filming today so thank you very much for keeping us filming.

Jack

A huge thank you

Just a quick note to say a huge thank you. I phoned this morning to say that we're nearly out of oil and it was delivered this afternoon. Your speedy service made up for my poor organisation (and saved my three small children catching hypothermia!)

Best wishes,
Emma S.

Flexible and Considerate

I called on Monday this week to explain that I had run out of fuel earlier than expected and had no central heating. You kindly arranged for the fuel that I had on order with you, which was due for delivery some days later, to be delivered the next morning. Thank you, I very much appreciate your flexible and considerate response to my difficulty.

With all good wishes.
Geoff

A huge thank you

Good evening,

I placed an order this morning at 10.45 which I was advised would take 5 to 7 working days.

Whilst on the phone I mentioned we were currently out of oil and the lady said she would try and get it delivered earlier if possible. I never expected that 2 hours later my delivery was made.

A huge thank you from me and my family for going above and beyond and avoiding us being without heating. I have a very happy 6 year old tonight who is now snuggled warm in bed.

Outstanding customer service and I'm even happier to find out you're a local business which I intend to be ordering from for all future oil purchases.

Thank you so much,
Tammy

Huge thanks for the delivery today

Hi,

Just wanted to say a huge thanks for the delivery today.

Got the heating back on now.

Thanks again.
Rebecca.

Fantastic service from you personally

Hi Andy,

After speaking on the phone yesterday thank you so so much for prioritising our delivery and getting it to us first thing today. It is much appreciated and I was delighted to see your tanker at the gate at 7:30 this morning.

Fantastic service from you personally, thank you again.

Laura

Outstanding service

A huge thank you for outstanding service. The oil we ordered via Boiler Juice failed to arrive and unable to contact anyone despite repeated efforts, we were worried about running out. We made a call to Sodbury Fuels and they delivered within 24 hours. We will continue to support a local company in the future where customer service appears to remain a priority.

Anon.

Happy customer

Just wanted to say a huge thankyou to you all for your fantastic service.I ordered yesterday after being let down by another supplier and was just about out of oil for Xmas. This morning you delivered oil to us! fantastic customer service..we will be a regular customer from now on. Thankyou again.

Anon.

Thanks for organising the delivery before Christmas

Thanks to Heather's organising, your driver Dan, has today kindly made a delivery to my Mum's bungalow at Little Somerford - thank you very much. Thought that as this was the 1st delivery.

Many thanks for organising the delivery and before Christmas too which was a welcome surprise. Hope that the Sodbury Fuels team have a lovely Christmas, well earned rest and a great year ahead in 2023.

SH, Great Somerford

Thank you for our oil delivery before Christmas!

Thank you so much for getting our oil delivery to us before Christmas! We were so grateful as we went down with Covid for the first time on 22nd December, (having avoided it for three years!) and didn't feel up to getting logs in for the fire!

Happy New Year to you all!

CB, Horton

Super Efficient Delivery

Just a quick email to thank you so much for the super early and super efficient delivery this morning. We are now warm and happy and very satisfied customers!

Thanks again and I've paid the bill online this evening.

All the best, J.

Fantastic Customer Service

I wanted to write to express my gratitude for your fantastic customer service yesterday. We were let down repeatedly by another supplier and you saved us from a freezing couple of days by pulling out all the stops to get a same-day delivery out to us. Your swift help and understanding was hugely appreciated and we look forward to ordering directly with you going forwards!

SV, Great Somerford

Great service from Chipping Sodbury Fuels

We recently ran out of oil due to a faulty gauge on our tank, delivery was not due for 2 weeks. I called them and explained that I have arthritis and have not had a flare for a long time but being cold could bring one on. Our fuel was delivered the next day.

Thank you so much for your kindness and care, it's much appreciated.

Anon.

Super service!

Excellent company and staff. Pulled out all stops today, thankyou big time.

Anon.