Extremely reliable
Dear Andy
Many thanks for delivering me fuel at such short notice and during such unprecedented times. I was running low and had been let down by another company so have switched to Sodbury fuels as you have been extremely reliable.
Many thanks
Hamish.
Some well deserved feedback... 5 STARS
Some well deserved feedback. In short . . .
5 STARS
- A lovely human being answers the phone
- Excellent quotation
- Went above & beyond to expedite the delivery
- Cheerful polite driver
- An example of good service others would do well to follow.
Looking forward to running out of oil again
JV
A big thank you!
I just wanted to let you know how much I appreciated your kindness & help when I rang you in a distressed state last Friday requesting our oil delivery urgently. I had come out of hospital after knee replacement surgery a few days earlier and still not moving around much, so having the house warm was essential. My husband mentioned we were low on oil so was leaving the heating off in the day which is when I called you. You said you would get it to me the next morning if not before and sure enough, first thing Saturday morning it was delivered.
You have now got us as customers for life as I will never forget your support when I was so upset & in such pain - sorry for the tears!
Kindest regards,
PH
Fantastic Delivery Service
We Just wanted to drop a line to say how grateful we are for the kindness of your driver. We know people are quick to pick up the phone and make a complaint, but we would like to share our gratitude.
We would like to thank Sodbury Fuel's for the kindness of your driver today. We're going through a family crisis, and he was incredibly patient with us while we tried to locate the key for the padlock. His kindness and calm manner made a difficult moment feel a little lighter, and we are truly grateful.
Kindest Regards,
S & J
Good old fashioned service
I would just like to say 'Thank you' for helping us out of a jam on Saturday last. I had a stroke a year ago, my wife has just had a hip operation and we have recently moved house. We ran out of gas, which runs our hot water and heating on Friday and had an emergency delivery at 08.15 on Saturday morning. Good old fashioned service.
Thank you,
Edward K
Greatly appreciated!
I can't tell you how grateful I am for delivering kerosene within hours.
It is greatly appreciated!
Wishing you a warm and prosperous year.
Warmly,
William P
Amazing
A very deserving note to say how impressed I've been With your service this week. You have listened adapted and delivered the oil quicker than agreed, in such a busy time of the year. I truly believe you could not have done any more to meet our needs. Amazing , thank you .
Regards,
JH
Very much appreciated...
I just wanted to write to express my thanks to you and the team for managing to get the oil out to us today. It was very much appreciated, and I will definitely be coming back to you for future fuel orders.
Very best wishses,
Chris
Thank you once again Sodbury Fuels for coming to the rescue !!
We ran out of central heating fuel and after making an out of hours call and you filled my oil tank the very next morning.
I highly recommend Sodbury Fuels for their fast, friendly and efficient service.
Five stars all the way ⭐⭐⭐⭐⭐
Kind Regards
Lorna
Service you can count on
Last year boiler juice delivered fuel two weeks late which left me without heating for 1 week! I found out the hard way that there is no accountability in those broker style oil companies and kept blaming me for apparent failed deliveries.
I have used Sodbury Fuels twice and received perfect service even managing to get a tanker out to me same day when I had run out of fuel.
Sodbury fuels will be my go-to for heating oil in the future.
Thanks
Chris
10/10 incredible service!
This year we moved into a rented property having never operated an oil tank before.
After running out of oil (and a huge panic) Sodbury Fuels were there to save the day!
This company is the best! They were able to get oil out to us two days after calling. We did contact other oil companies who couldn't get out to us until end of January 2025 despite having no heating or hot water.
Claire, Andy and the lovely gentleman that delivered the oil provided exceptional customer service as well as educating us on our oil tank to help us in the future. What more can you ask?
A massive thank you to you all. We will definitely be using your company in the future. 10/10 incredible service!
Kind regards,
LLG
You guys are stars
Thank you to Sodbury Fuels for sorting my fuel out at my home over New Year.
A message to Lisa and Andy on New Year's Day (being very apologetic!) but I was sorted literally early the next morning...
You guys are stars and have never let me down.
"Thank you" for such a fantastic service as always... xx Jaz
THE BEST
Seriously these guys are the BEST. I moved over to them two years ago and it was the very best decision. Couldn't ask for better service. They're also a really fabulous bunch of people.
Not only are they incredibly quick to deliver but their prices are excellent.
I ordered the day before yesterday and at 7.30am today my delivery has been made.
Don't give the big corporations your business when your local supplier will beat them on every level.
Thank you, Sodbury Fuels, for being so amazing
🙂 Julie.
You saved Christmas
A huge thanks for the urgent delivery this morning! You saved Christmas after we were let down by one of the big national suppliers who seem to put profit before Customers!
The friendliness and understanding of your staff and the delivery driver were superb and I will definitely be moving all my future business to you!
Andy P
Top Class Service
We were stuck without any gas to heat our home during the snow. One call to Lisa to explain and within a couple of hours, Andy showed up at the door with gas canisters to hand.
They're incredibly friendly people who genuinely want to help others and go above & beyond expectations. I highly recommend them.
Thanks to you both, we will of course be calling again!
BD
Excellent service
Moved to a new property here in the Cotswolds recently. Cottage heated by LPG gas.
A first for me and a complete unknown. Neighbour recommended I used Sodbury Fuels for my gas. A small local company, who pride themselves on offering a friendly, professional service.
First delivery was all a blur to me. Was more concerned about the look of these brut size canisters. This week sorted my second delivery. Felt slightly more in control. Andy delivered today, perfect. Explained again to me what to do. He explains the first time but not a single word did I take in. Today, hopefully I've understood far more. Did he make me feel like an idiot? No he did not. The pride he has with Lisa, in his business just shone through. Excellent service.
Thank you to you both.
Julia
A pleasure to deal with
As a regular and loyal customer of Sodbury Fuels, I wanted to compliment you and the team for the terrific service you always provide. Super-efficient, always happy to help and a pleasure to deal with, it's reassuring to know that we can always rely on you. The fact that you are a thriving local, family-run business in a competitive market does you great credit. I never hesitate to recommend you to others. Thank you and keep up the great service! 🙂
Warm regards,
Simon
Efficient and helpful
As a regular customer, I have not found a more efficient and helpful company than Sodbury Fuels. When we recently ran out of oil the delivery was promised the following day and by 7.30am the next morning I had a full tank. I would recommend this company to anyone who has an oil boiler.
David P.
Actual heros!
Andy and the team came to our rescue when another supplier didn't deliver our oil as expected! Andy and team were super helpful and got us oil the same day!
Actual heros! Thank you!!
Alice and Jane
Amazing Service
Amazing service as always today you beautiful lot. Thank you.
BoilerJuice allowed us to run out of oil this time last year. You came to our rescue and we have been your customers ever since.
Can't beat local. Thank you again.
Annie K.
