Tel: 01454 315050
Fax: 01454 315151
Email: andyw@sodburyfuels.co.uk

Suppliers of Oils, Fuels and Tanks to Homes, Farms and Industry

Privacy Policy

Covering Nolan Oils and Sodbury Fuels

INTRODUCTION

Under the 2018 General Data Protection Regulations (GDPR) we are required to give you a statement of our data policies and your rights. These are contained in this statement.

Under the new regulation, Nolan Group is defined as a data controller in respect of our customers and suppliers’ Personal Data and so Nolan Group is responsible to ensuring that it uses your

Personal Data in compliance with data protection law.

Nolan Group is committed to the privacy of its customers and suppliers and will take all appropriate steps to ensure your Personal Data is safe and secure. This customer and supplier Privacy

Statement govern the handling of Personal Data by Nolan Group in the course of carrying out its commercial activities.

In this statement:

"Nolan Group", "we", or "us" mean Nolan Group companies in the UK

"Customer", "supplier" or "you" means all Nolan Group customers and suppliers that are using Nolan services or provide services to Nolan Group.

"Personal Data" means any data which relates to a living individual who can be identified from that data or from that data and other information which is in the possession of, or is likely to come into the possession of Nolan Group (or its representatives or service providers). In addition to factual information, it includes an expression of opinion about an individual and any indication of the intentions of Nolan Group or any other person in respect of an individual.

"Regulatory Body" means any regulatory body by which Nolan Group is or becomes regulated.

TYPES OF PERSONAL DATA WE COLLECT

The services offered by Nolan Group require us to obtain Personal Data about you in order to fulfil the services we have been engaged to provide. In certain circumstances Nolan Group will also obtain Personal Data from the suppliers in order to receive certain services.

  • Information you provide to Nolan Group. The nature of our services means that we will request Personal Data, such information may include (by way of non-exhaustive list);
    • Basic Personal Data (such as title; name; address; telephone numbers; email address)
    • Financial information if you are applying for credit or seeking other financial arrangements
    • Personal Data provided by you in context of us carrying out background checks, including in relation to anti money laundering, regulatory and tax
  • Information Nolan Group collects or generates about you.
    • A file with your contact history to be used
    • Recordings of telephone calls to protect you and us from fraud
  • Information Nolan Group obtains from other sources.
    • Information obtained from credit references agencies for conducting affordability checks
    • Data obtained from credit insurance companies in order to anaylse the credit worthiness and financial stability

HOW WE USE YOUR INFORMATION

Your Personal Data may be stored and processed by the Nolan Group in the following ways for the following purposes:

  • to manage our relationship with our customers and suppliers and manage our contractual obligations
  • in order to comply with and in order to assess compliance with applicable law, rules and regulations (including tax reporting purposes) internal policies and procedures; or
  • to confirm and verify an individual’s identity or credit status (through established agencies). We also screen against publicly available government and/or law enforcement agencies
  • to detect, investigate and prevent fraud and other crimes or malpractice and for obtaining legal advice
  • for the administration and maintenance of databases storing Personal Data
  • to inform you about news and information relating to our business – including product updates

Nolan Group is entitled to use your Personal Data in these ways (at least one of the following need to apply):

  • in order to perform its contractual obligations with you (for example, in order to manage your orders and verify the information you provide to us)
  • if Nolan Group has obtained your consent
  • in relation to its legal or regulatory obligation that has to discharge
  • in order to establish, exercise or defend its legal rights or for the purpose of legal proceedings
  • for Nolan Groups legitimate business and proprietary interests such as
    • allowing Nolan Group to effectively and efficiently manage and administer the operation of its business
    • maintaining compliance with internal policies and procedures
    • for internal research purposes

DISCLOSURE OF YOUR INFORMATION TO THIRD PARTIES

Nolan Group will not share your data with third parties to get value from the data, for instance selling as marketing lists.

We share personal information among our business units and third-party independent suppliers, whose services are integral to the services we offer, but only in circumstances where such sharing confirms to law and our policies, in the circumstances offered below;

  • the management and administration of Nolan Groups business (including the management of your orders) and the administration of the database which stores personal data
  • assessing compliance with its applicable laws, rules, regulations, and internal policies and procedures

Nolan Group may also share your Personal Data outside of Nolan Group for the following purposes:

  • with third party agents, service providers and contractors for the purposes of providing services to us (for example, Nolan Groups accountants, auditors, professional advisers, inspectors, IT and communications providers). These third parties will be subject to confidentiality requirements and they will only use your Personal Data as described above.
  • to the extent required by law, for example if Nolan Group is under a duty to disclose your Personal Data in order to comply with any legal obligation (including, without limitation, in order to comply with tax reporting requirements) or to establish, exercise or defend its legal rights. This may include disclosure to Regulatory Bodies.
  • as part of a transaction, for example, if Nolan Group sells any part of its business or assets, in which case Nolan Group may need to disclose your Personal Data to the prospective buyer for due diligence.

HOW WE SAFEGUARD YOUR INFORMATION

Nolan Group has controls in place to maintain the security of our information and information systems. Files are protected with safeguards according to the sensitivity of the information contained therein. Appropriate controls (such as restricted access) are placed on our computer systems. Physical access to areas where Personal Data is gathered, processed or stored is limited to authorised employees.

As a condition of employment, Nolan Group employees are required to follow all applicable laws and regulations, including in relation to data protection law. Access to Personal Data is limited to those employees who need it to perform their roles. Unauthorised use or disclosure of confidential client information by a Nolan Group employee is prohibited and may result in disciplinary measures.

When you contact a Nolan Group employee about your file, you may be asked for some Personal Data. This type of safeguard is designed to ensure that only you, or someone authorised by you, has access to your file.

Nolan Group does not allow any third parties to access its database where your personal data is kept. In exceptional circumstances, the access can be only given to our IT service providers which may need to conduct maintenance services or solve technical issues. Nolan Group ensures that its IT service providers guarantee adequate data protection standards.

RETENTION OF PERSONAL DATA

How long Nolan Group holds your Personal Data for will vary and will be determined by the following criteria:

  • the purpose for which Nolan Group is using it – Nolan Group will need to keep the data for as long as is necessary for the purpose
  • legal obligations – laws or regulation may set a minimum period for which Nolan Group has to keep your personal data

YOUR RIGHTS

Under the GDPR you have a number of legal rights in relation to the Personal Data that the Nolan Group holds about you. Your statutory rights are:

  • the right to obtain information regarding the processing of your Personal Data and access to the Personal Data which Nolan Group holds about you.
  • the right to withdraw your consent to the processing of your Personal Data at any time. Please note that Nolan Group may still be entitled to process your Personal Data if it has another legitimate reason (other than consent) for doing so
  • the right to request that Nolan Group rectify your Personal Data if it is inaccurate or incomplete
  • the right to request that Nolan Group erase your Personal Data. Please note that in certain circumstances Nolan Group might still be legal entitled to retain it
  • the right to request that Nolan Group restrict its processing of your Personal Data. Again please note that in certain circumstances Nolan Group might be legal entitled to refuse that request
  • the right to lodge a complaint with the data protection regulator (details of which are below) if you think that any of your rights have been infringed by Nolan Group

Cookies

Session Cookies

This web site sets session cookies, essential for the operation of the web site which are used to 'remember' user specific information only during the time that a user is using the web site. These cookies are deleted when you close your browser. No personally identifiable information is stored once these cookies are deleted. Some persistent cookies may be set during a session but personally identifiable information is stored with these cookies.

Google Analytics

Google Analytics uses cookies to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

For more information on the use of Google cookies visit www.google.com/policies.

Weather-Wherever.co.uk

We use a widget provided by Weather-Wherever.co.uk

This widget uses a cookie that contains the source information about the website that connected to the widget. This cookies collects information in an anonymous form.

What is a cookie?

Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie.

Cookies do lots of different jobs,like letting you navigate between pages efficiently, remembering your preferences, and generally improve your web site experience. They can also help to ensure that adverts you see online are more relevant to you and your interests.

You can find more information about cookies by visiting www.allaboutcookies.org or www.youronlinechoices.eu

Cookies are defined in four categories:

Category 1 – Strictly necessary cookies

These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies services you have asked for, like shopping baskets or e-billing, cannot be provided.

Category 2 – Performance cookies

These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to help us to improve how our website is found and works.

By using our website and online services,you agree that we can place these types of cookies on your device.

Category 3 – Functionality cookies

These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features.

The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

By using our website and on-line services, you agree that we can place these types of cookies on your device.

Category 4 – targeting cookies or advertising cookies

These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with the website operator’s permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organisation.

Our site does not use this type of cookie.

Other web sites and links

We do have links to other web sites. Once you access another site through a link that we have provided, it is the responsibility of that site to provide information as to how they use cookies on the respective site.

The Nolan Group is not responsible for the content of any other website, including any website through which you may have gained access to our website or to which you may gain access from our website. We do not accept any liability in connection with any such sites or links.

QUESTIONS AND CONCERNS

If you have any questions or concerns about Nolan Groups handling of your personal data, or about this statement, please contact our Data Protection Officer using the following contact information:

Address:

Nolan Group (trading as Nolan Oils and Sodbury Fuels)
Lodge Farm Oil Depot
Middleton Stoney
Bicester
Oxfordshire
OX25 4TA

Attention:

Laura Day – Data Protection Officer
Email address: privacy@nolangroup.co.uk?subject=Data%20Protection%20Enquiry